Last updated 14th February 2020
This privacy statement applies to the use and processing of personal information collected and used by apropos.
By using the www.apropos.app website, the apropos application or otherwise providing your personal information to apropos, you agree to the collection and use of your information in accordance with this statement. Please, read this privacy statement carefully and contact us if you have any questions.
Should you have any queries regarding our use of your personal data, please contact us at dataprotection@apropos.app.
We may collect information about you from a variety of sources. This includes information you provide directly to us, information we collect when you visit our website, and information we collect about you from other sources.
We collect information directly from you when you instruct us to manage your property (if you are a landlord), rent a property from us (if you are a tenant), call or email us, or otherwise provide information directly to us. Examples of information we may collect from you include:
We use cookies and other technologies to collect information when you visit our website, view our online advertisements or promotions. The following are examples of information we may collect with these technologies:
Further information about cookies and other technologies is available at the end of this statement.
We may obtain information about you from other sources, such as the Land Registry, landlord registration or third-party referencing and credit agents.
We use this information to provide you with the service you have asked of us. We need your personal details in order to update you with property availability for example or to market your property on your behalf. As well as conducting the main business operation, we also use this information to keep you up to date with our products, offers and services. Examples of how we may use your information include:
If we process your personal data in relation to the management of your property, or because you are renting a property with us, we will do so because you have agreed (or are in the process of agreeing) a contract with us and have allowed us to do so. Where we need to process and retain your data, for example to retain financial records, we will do so in accordance with our legal obligation placed on us under law.
apropos will process your information in pursuance of our legitimate interest where we believe we have a product or service that may be of interest to you. This may take the form of a call-back or through specific marketing materials from which you can unsubscribe at any time.
We treat the personal information you provide to us with absolute confidentiality and will only share that information with third parties for the purpose of fulfilling our contractual obligations to you or if required to do so by law. This may include sharing your information with:
From time to time we may contact you with information regarding ancillary products via email, sms, push notifications, phone and/or post. We will only contact you with news on our company and any related products and services that we feel you may be interested in.
You will have the choice to opt in or opt out of receiving such marketing communication by indicating your choice on the accounts page on your dashboard. You will also be given the opportunity to unsubscribe/opt out on the bottom of each communication.
Your information could be used to help improve our relationship with you as our customer and to improve our services and enhance your experience with us. This may include requesting feedback in order that we can improve our services and create a better customer experience.
The apropos platform is hosted with Amazon Web Services on their servers in Ireland.
We also have a team of software engineers in India who help us develop the platform and monitor the security of your data. Your information is never transferred to India and any processing that takes place is secured using the Standard Contractual Clauses under the GDPR.
apropos have implemented technical, administrative and physical procedures designed to protect personal data from loss, misuse or alteration.
We limit access to personal information only to those who have a business need. We keep personal information only for so long as is deemed necessary.
We will retain personal information for the period necessary to fulfil the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law (for example HMRC regulations). Details of this retention policy can be provided on request.
You have certain rights in respect of the personal data we hold about you.
If you believe there is no compelling reason for us to be processing your personal data, you have the right to request the removal of your personal data from our systems.
You have the right to request rectification of your personal data, to access any personal data we hold about you, to obtain restriction of the processing of personal data, to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us.
If you consider that we have processed personal data in violation of applicable law, please contact us. If you consider we have processed personal data in violation of applicable law and failed to remedy such violation to your reasonable satisfaction, you may also lodge a complaint with a supervisory authority (e.g. the Information Commissioner in the UK).
apropos uses a variety of technologies to assess how our sites are used and to personalise your experience. Some technologies we may use include the following:
A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and online/digital advertising.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use Google Analytics to provide us with information about how you use our websites. This data, along with the use of cookies, allows us to tailor our websites in a way which will provide you with a more user-friendly experience. We only use this data for statistical analysis, and it is deleted from our systems in line with our retention policy.
For more information on Google Analytics and the data which it collects, please click here: Google Privacy & Terms page.
Our website and application are not intended to be used by children and we do not knowingly process personal data of children. You must be at least 16 years old to use our mobile application.
We will post changes to this privacy statement and indicate the effective date when this privacy statement is updated. If we make any material changes to this privacy statement, we will notify you by sending an email to the email address you most recently provided to us, or by posting notice of the changes on this site.